Let’s face it, nobody likes to pay shipping fees no matter how fantastic the deal is or how fresh or nice the goods are. We don’t like it when we order our Darjeelings from India, so why should you when you order oolongs and blacks from Taiwan… Therefore, in the spirit of our credo to make our offerings even more accessible, we have devised the following permanent accommodations and lowered the thresholds to access free shipping options to two easy steps: 1/ Free shipping of tea samples at $25.00 + 2/ Free shipping of any item with orders of $50.00 or more.
Here’s how to proceed:
1 Free shipping on $25 or more of 25 g tea samples and regular priced teas
You’ve never ordered from us and are tempted by what you see? You wish to try us out without risking big? How about sampling some of our teas with a selection of our 25 g sampler packs or any regular priced tea in other formats. Make it $25.00 or more and we’ll ship it free of charge to you! You may not benefit from this offer if your order includes any tea in formats that are sale priced (marked in red when selecting a bag format) or any tea ware item. All 25 g tea samplers are always available under this offer and you must include at least one for this coupon to be valid.
To activate this offer you must use coupon: FREESHIP25 on the shopping cart page before you check out.
2 Free shipping on 50$ or more of any tea or craft item available on Taiwan Tea Crafts
Maybe you’ve already tried us out (by benefiting from the previous offer, we hope!), you liked what you got (how could you not!), and you’re now ready to stock up and take advantage of the promotional offers that are very often proposed throughout our boutique. Whether it is tea you fancy or some authentic tea wares or tea related accessories to go with it, in any case, anything from our webshop, whether discounted or not, ships free of charge to a single address when you spend $50.00 or more.
In this case, you have nothing to key in on the checkout page. As soon as your total purchases reach $50.00 the shipping fees disappear from your grand total.
4 So, this is all swell and dandy but how do we ship out exactly?
All parcels shipped by Taiwan Tea Crafts are expedited by Air Mail service. We never send out any goods by Surface Mail. All our shipments are registered and trackable*. You will receive a confirmation number from us as soon as your parcel is in the hands of our local post office. We’ll even let you know where on the web you will be able to track the parcel.
And how long will it take to get to you? This is the question we simply cannot answer precisely as this depends on each country’s postal service. Our experience shows that most of our customers receive their parcels between 1 to 2 weeks after it left Taiwan but can take longer in some instances. Our national postal service offers the following delivery time schedule for your reference.
All we can assure you is that what we send out to you is well worth the little wait!
If you have any questions on the above, do let us know. Otherwise, to try any of the above proposals, click right here!
* In some countries, the tracking information provided is very limited. Chunghwa Post (Taiwan’s national Postal Service) will always provide information confirming the parcels pick-up at origin, the departing information when parcels are air lifted from Taiwan, as well as the point of entry in the receiver’s country. If the tracking information doesn’t seem to update after that point, don’t despair! Your parcel is proceeding to your delivery address as it should. Many countries do not relay any further information between the point of entry and the time the parcel will be delivered.